My Account

How do I create an account?

You can create your account by going to our sign up page.

How do I register to receive special offers?

We do not want you to lose out on our exclusive offers. Sign up to receive all our latest and exclusive offers here.

How do I change my account details?

It’s easy to make changes to your details, whether it’s your payment information, password or address book. Log-in to your account and you’ll see a range of categories at the bottom of the page under ‘Account Settings’.

Are my personal details safe if I create an account?

You can rest assured that shopping with Dr Botanicals is safe. We’re fully compliant with the data protection act so we care about keeping your details secure. For further information, please visit our Privacy Policy page.

I have forgotten my password. What should I do?

Don’t worry, if you visit our log-in page and select 'Forgotten your password?' then you can enter the email address registered and we’ll send you instructions on how to get this reset.

How do I unsubscribe?

If you no longer want to receive our exclusive offers and promotions then you can click on any of your most recent emails from us and at the bottom of the email choose to unsubscribe.

How do I find out more information about the Dr Botanicals loyalty programme?

Earn 10 loyalty points for every £1 you spend (excluding shipping fees). For every 1000 loyalty points you’ll earn 10% off your next order. Points will be added to your account once your order has been shipped