BACK TO DR BOTANICALS

Dr Botanicals

<p id="isPasted" style="font-size: 14px; line-height: inherit; font-weight: 400; font-style: normal; text-indent: 0px; text-decoration: none; white-space: normal; margin: 0px 0px 8px; padding: 0px; height: initial; border: 0px; background: 0px 0px rgb(255, 255, 255); list-style: none; vertical-align: baseline; border-collapse: collapse; border-spacing: 0px; content: none; quotes: none; box-sizing: border-box; color: rgb(0, 0, 0); font-family: Inter, Helvetica, sans-serif; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">We do not want you to lose out on our exclusive offers. Sign up to receive all our latest and exclusive offers <a href="https://drbotanicals.com/pages/membership"><u>here</u></a>.</p>

We do not want you to lose out on our exclusive offers. Sign up to receive all our latest and exclusive offers here.

How do I register to receive special offers?

My Account

How do I create an account?

How do I change my account details?

Are my personal details safe if I create an account?

I have forgotten my password. What should I do?

How do I unsubscribe?

How do I find out more information about the Dr Botanicals loyalty programme?

The item I ordered is out of stock. Why is it on the website?

How do I place an order?

Can I make changes to my basket?

Can I place an order over the phone?

Can I place an order to a different address?

How will I know when my order has been dispatched?

What is the status of my order?

Where is my order?

How do I cancel my order?

What do I do if I have ordered the wrong item?

I have received a faulty item. What should I do?

I have received the wrong item. What should I do?

There is an item missing from my order. What should I do?

Can I get a VAT invoice?

Order Queries

What currencies can I use to place my order?

I have a payment problem on my order. What should I do?

Why can I see a transaction pending in my PayPal account?

Why can't I add a new payment card?

How do I use my discount code?

Payments

How does Pay later in 30 days work?

Am I eligible for Pay later in 30 days?

Will a credit search take place against me?

Klarna / Clear Pay

What do I do if I have not received my order?

What delivery options do you offer?

What happens if I am not at home to accept my delivery?

Delivery

General Information

Are you shipping from outside the UK now?

Brexit

What is your returns policy?

How do I return a faulty item?

What happens once my item is returned?

When will I received my refund?

Returns and Refunds

Where can I find your Terms and Conditions?

Where can I find your Shipping Policy?

Where can I find your Privacy Policy?

Where can I find your Refund Policy?

Something doesn't quite look right?

Website

How can I fix the pump not working?

Product FAQ's

How do I register to receive special offers?Updated 2 years ago